Our Website is offering the following payment methods. Order your favorite products from our shop and then choose the way you'd like to pay: 

 

 

Credit Card

We accept VISA, MasterCard, American Express, Diners Club Card and JCB Card.

If payment is not received within 7 working days, the order will be cancelled and we will inform you by email.

 

AliPay (Coming soon)

Alipay is an account-based system that lets anyone with an email address securely send and receive online payments using their credit card or bank account. To make a payment through Alipay, you first need to open an account with Alipay. Please visit Alipay's official website for detailed information on how to create an account and make payments.

A lot of email service provides and email client software have filters to block junk emails but our customers told us that a lot of times these filters also blocked legitimate emails like the ones we send you. In order to ensure you receive all the e-newsletters, order confirmation and dispatch emails we send you, please follow these recommendations:

 

 - Add cs@univabeauty.com to your Address Book

 - Avoid using webmail accounts such as yahoo.com, hotmail.com, sina.com, 163.com, etc.

 - Check on any folder named "Junk", "Spam", "Filtered/Blocked", or even at the Trash/Bin folder. If you see our email there, please mark it as "not spam" or "report as not spam". There is an option to do this from the functions provided by your email account service (Yahoo!, Hotmail, Gmail, etc.).

 - Report to your email service providers that you cannot receive emails from @univabeauty.com

If customer insist to make changes on delivery address or ordered item , please kindly contact our Customer Service Representative by email. Once an order is dispatched, no change will be accepted. Whenever you make a change of an order, the estimated delivery date will be affected. 

Registering with our website will make your shopping easier and quicker. Each time you login to our website, you could check all your relevant account information such as contact address, order history and member zone page. You may edit or update this information at any time. All member information is kept private, for further details, please see our privacy policy.

You will also receive our e-newsletters and over time be entitled to participate in our special member privileges and discounts.

To register, all you need to provide is your name, email address, and a password of your choice. You can fill out the rest of your account information at your leisure. 

 

We will issue a product exchange for any full priced unopened merchandise that is returned within 7 days of delivery date  (based on the delivery record).

 
- All products to be exchanged must be accompanied by original Receipt and an exchanged reference number.
- No products may be exchanged if on any sale, used, opened or damaged.
- Each item can only be exchanged once.
- No refunds.
- Postage will not be refunded, if any.
 

To return any items, please contact Customer Service on (852) 2265-3765 or by email cs@univabeauty.com from Monday to Friday, 9.00am to 6.00pm.

You can pack and send your return to us in just a few simple steps:
- Send email to us your Order Number. Indicate returned products and the reason for your return.
- Pack the returned products along with our acknowledgement email securely in a box that we can expedite your request.
- Send the returning items by mail to the appointed address of our acknowledgement email. 

Please allow one to three weeks from the day you return your package for your request to be processed. You will be contacted once your return is completed.
 
優肌美集 Beauté Treasure is not responsible for damage after delivery.
 
All claims for shortages must be reported to customer service on the day of delivery. 優肌美集 Beauté Treasure reserves the right of final decision in case of any dispute.

優肌美集 Beauté Treasure reserves the right to amend these Terms and Conditions and to terminate this program without prior notice.

No online purchase order shall be deemed to have been accepted by our website unless your online purchase order(s) is/are acknowledged and is/are confirmed by the "Order Confirmation" issued by our website. 
 

If you have not received the "Order Confirmation" and your credit card account has been debited, please send e-mail to us with the Order Number shown in the "Order Confirmation". We will contact you and follow up your case the following working day, upon receipt of your e-mail.