- All products to be exchanged must be accompanied by original Receipt and an exchanged reference number.
- No products may be exchanged if on any sale, used, opened or damaged.
- Each item can only be exchanged once.
- No refunds.
- Postage will not be refunded, if any.
To return any items, please contact Customer Service on (852) 2265-3765 or by email cs@univabeauty.com from Monday to Friday, 9.00am to 6.00pm.
You can pack and send your return to us in just a few simple steps:
- Send email to us your Order Number. Indicate returned products and the reason for your return.
- Pack the returned products along with our acknowledgement email securely in a box that we can expedite your request.
- Send the returning items by mail to the appointed address of our acknowledgement email.
- All return shipping fee must be prepaid. We cannot accept COD returns.
Please allow one to three weeks from the day you return your package for your request to be processed. You will be contacted once your return is completed.
優肌美集 Beauté Treasure is not responsible for damage after delivery.
All claims for shortages must be reported to customer service on the day of delivery.
優肌美集 Beauté Treasure reserves the right of final decision in case of any dispute.
優肌美集 Beauté Treasure reserves the right to amend these Terms and Conditions and to terminate this program without prior notice.