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CLOSING ANNOUNCEMENT   [2022-06-10]
CLOSING ANNOUNCEMENT To Valued Customers It is with great regret to announce that UNIVA Beauty will be permanently closing on 2022/07/10. Unfortunately, our supplier MADREX Japan has no intention to set up a contact channel for Hong Kong customers, it is suggested that Hong Kong customers may use buying agent or any other alternatives for products in future. We apologize for any inconvenience caused. We are grateful for all of your support over the years! UNIVA beauty will erase all personal data of customers after the close of business. By UNIVA Beauty 結業通知 致尊貴的顧客 UNIVA Beauty 決定於2022年07月10日結束香港市場的業務。很遺憾，我們的供應商MADREX Japan無意為香港客戶建立聯繫渠道，建議香港客戶日後可以使用代購或其他渠道以購買相關的產品。我們對於所造成的不便深感抱歉。 我們衷心感謝所有過去一直支持UNIVA Beauty 的顧客。 在結束營業後，本公司會刪除顧客的所有個人資料。 UNIVA Beauty 謹啟
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Ex:beaute X's Artist Three Stars Cheek - Blend Pink

470.00
(20% Discount)

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Delivery Method


1)Service Area
 
Our Eshop provides Hong Kong local, Mainland China and Macau delivery service, the related charges can be checked in the shopping basket when making purchases.
 
Processing Time 
Order will be preceded by next business day and dispatched on the following day while payment is verified. However, since order processing cut-off time at 4p.m. daily for logistic arrangement purposed, and therefore payment verified beyond cut-off time will be proceeded by next business day afterwards. Please note that our business hour is from Monday to Friday, 9am-6pm (HKT GMT +8 / excluding public holidays).

Delivery to Mainland China probably needs at least one week and it depends on customs clearance.

 

2)Hong Kong Order
 
Customers can enjoy free local delivery service for any order with spending of HK$1,200 or above (For Hong Kong customer only)(based on the transaction amount after discount and/or after e-coupon and promotion code discount).

Our delivery service is available to Hong Kong Island, Kowloon and the New Territories.
- The range of the service includes Housing Estates (additional charge is required), Organizations
- No delivery service is available to Tung Chung, outlying islands and overseas at this moment.
 
After we receive your order, our customer service representative will contact you to confirm the order details and delivery date. The normal delivery lead time is 3 working days.
 
Payment on Delivery
Only cash will be accepted for Payment on Delivery. Please make sure you have exact amount of cash as NO CHANGE will be given by the delivery person.
 
Delivery Time 
Monday to Sunday

  
3)Split order
 If your order item(s) does not meet with the local regulation or requirement of the delivery country, e.g. weight or total order amount, we will automatically separate your order into several parcels and delivering in different dates to meet the requirement. You will also be notified all the tracking numbers by email.

 

4)Dispatch notification
 We will send a Dispatch Notification email to you after we have dispatched your order. The majority of our orders are shipped within 1 - 2 business days after placing the order online. If you do not receive the dispatch notification email, your email service provider or email software may have blocked our emails. It is welcomed to contact us for checking the status of your parcel by email.

  
5)Other Couriers
 To satisfy different customers’ need, Eshop provides the following couriers.
 
Yamato Transport (HK) Ltd
Prices and other related information
Please refer to http://hk.ta-q-bin.com/eng/service_general.html
 
S.F. Express
Prices and other related information
Please refer to http://sf-express.com/hk/en/delivery_step/enquiry/rate_enquiry.html